IT Support & Maintenance

Support & Maintenance — Keeping your business running 24/7

Keep your business running smoothly with our round-the-clock technical support and proactive maintenance services.

Comprehensive Support Services

Everything you need to keep your IT infrastructure running smoothly

24/7 Monitoring

Continuous monitoring of your systems to detect and resolve issues before they impact your business

All Plans
Help Desk Support

Professional help desk services to handle all your technical support requests efficiently

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SLA Management

Service Level Agreement monitoring and compliance reporting to ensure guaranteed performance

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Dedicated Account Manager

Single point of contact for all your IT needs with personalized service and strategic guidance

Enterprise

Choose Your Support Plan

Flexible plans designed to meet your specific business needs and budget

Basic Support
Essential support for small businesses
PKR 15,000/month
$90/month
24/7 System Monitoring
5 Support Tickets/Month
Email Support
Monthly Reports
Basic Maintenance
Response Time: 24 hours
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Professional Support
Comprehensive support for growing businesses
PKR 35,000/month
$210/month
24/7 System Monitoring
15 Support Tickets/Month
Priority Email & Phone Support
Weekly Reports
Proactive Maintenance
Response Time: 8 hours
Monthly On-site Visit
Enterprise Support
Premium support for large enterprises
PKR 75,000/month
$450/month
24/7 System Monitoring
Unlimited Support Tickets
Dedicated Support Team
Real-time Dashboard
Proactive Maintenance
Response Time: 2 hours
Weekly On-site Visits
Dedicated Account Manager
Custom SLA
Emergency Response Team

Get Custom Support Solution

Need a customized support plan? Let's discuss your specific requirements

Request Custom Support

Emergency IT Support Available 24/7

System down? Critical issue? Our emergency response team is ready to help you get back online quickly.